EXISTING CLIENTS / SUPPORT

Let’s get you
the right help.

For an existing project, workspace access or a shop order. Dustin is your point of contact.

Project support

Email your project or product name, what happened and when it started. Include an error message if you have one.

For time-sensitive incidents, use the escalation contact in your service agreement. The general inbox is not a 24/7 emergency channel.

Workspace access

Your invited ChatGPT account opens project requests and conversations. Individual products have their own agreed access and setup.

Open client workspace Request access help

Shop order help

Use the private order-status link from your confirmation. For a missing link, delivery question or return, email your order reference.

Email order support Return to Dream Commerce

General email response target: within two business days, Monday–Friday. Your service agreement may specify a different support arrangement. Do not email passwords, payment details or patient records.

Looking for a new project? Start here.

Let’s get youthe right help.

Project support

Workspace access

Shop order help

Let’s get you
the right help.